Privacy Policy & Choices
PRIVACY POLICY — THE MOMENTS TO LOVE
Last updated: 1 March, 2025
Introduction
This Privacy Policy explains how The Moments to Love collects, uses, and shares your personal information when you visit our website, make a purchase, use our services, or communicate with us. By using our site, you agree to the collection and use of your information as described here. If you do not agree, please do not use the site or our services.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When updated, the revised policy will be posted on this page with a new effective date.
Information We Collect
Information You Provide Directly
We collect personal information you provide when you:
• make a purchase
• create an account
• contact customer support
• browse or interact with our site
This may include:
• name
• billing and shipping address
• email address
• phone number
• payment confirmation
• items viewed, cart activity, or wishlist activity
• messages or details you share with customer support
Some features may require you to provide certain information. If you choose not to provide it, you may not be able to use those features.
Cookies and Automatic Information
We automatically collect information about how you access and use our site. This may include:
• device information
• browser information
• IP address
• network connection
• pages viewed
• items clicked
• general usage data
To collect this information, we use cookies and similar technologies. You can manage cookie settings through your browser, although blocking cookies may affect site functionality.
Information from Third Parties
We may receive information about you from:
• Shopify, which powers our online store
• payment processors
• advertising and marketing partners
• service providers such as shipping providers, analytics tools, and fraud prevention tools
Any information received from third parties will be treated according to this Privacy Policy.
How We Use Your Information
Providing Products and Services
We use your information to:
• process payments
• fulfill orders
• send order confirmations and updates
• manage your account
• ship items
• assist with returns or issues
• display reviews or product feedback
Marketing and Advertising
We may use your information to:
• send marketing emails
• show ads for our products
• personalize your shopping experience
• improve how our website displays information
You can unsubscribe from marketing emails at any time.
Safety and Fraud Prevention
We may use your information to protect our store, customers, and partners against misuse, fraud, or illegal activity.
Customer Support
We use your information to answer questions, provide assistance, and improve how we serve you.
How We Share Your Information
We may share your personal information with:
• service providers who support our website, shipping, payments, analytics, or advertising
• Shopify and related business tools
• marketing partners who help present relevant ads
• third-party platforms if you intentionally connect your account or share content
• affiliates where necessary to operate our business
• legal authorities if required to comply with the law
We do not sell sensitive personal information. We do not knowingly sell information from individuals under 16.
User Content
If you post a product review or share content publicly, that information may be visible to others. We are not responsible for how others may use information you choose to make public.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. You should review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can delete it.
Security and Data Retention
We take reasonable measures to protect your information, but no system is completely secure.
We retain personal information as long as it is needed to:
• provide our services
• comply with legal requirements
• resolve disputes
• enforce agreements
Your Rights
Depending on your location, you may have the right to:
• access your personal information
• request deletion
• correct inaccurate information
• request a copy of your data
• opt out of targeted advertising
• limit the use of sensitive personal information
• withdraw consent
• restrict processing
To exercise your rights, contact us at the email below. We may need to verify your identity before processing your request.
International Users
Your information may be transferred, stored, or processed in the United States or other countries. We rely on approved legal mechanisms to support these transfers.
Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Complaints
If you have concerns about how we handle your information, email us. If you are not satisfied with our response, you may have the right to contact your local data protection authority.
Contact Us
If you have questions about this Privacy Policy or your personal information, you may contact us at: