Contact & Support
Contact and Support
At The Moments to Love, we are here to make your shopping experience easy, enjoyable, and stress free. Whether you have a question about an order, need help with shipping details, or simply want more information about one of our products, we are happy to assist you.
Customer Support Hours
Monday through Friday
9 AM to 4 PM Central Time
During these hours, we do our best to respond as quickly as possible. Messages received outside of business hours will be answered the next business day.
How to Reach Us
Email
contact@themomentstolove.com
Email is the fastest way to reach us. Please include your order number and a brief description of your question so we can help you efficiently.
Call or Text
832 853 2801
If texting is easier for you, feel free to send a message during business hours. For phone calls, please leave a voicemail if we are assisting other customers. We will return your call promptly.
Order Questions
If you need help with an order you have already placed, please provide:
• your order number
• the name on the order
• a quick explanation of what you need
This allows us to assist you faster and more accurately.
Our Promise
As a Texas based small business, every customer means the world to us. We appreciate your trust and are committed to offering support that is caring, honest, and reliable. If you ever have questions, concerns, or feedback, we are here to help.