Helpful Information

“Because every moment of love deserves to shine — beautifully, safely, and forever.”

Welcome to The Moments to Love.
We’re here to help you care for your jewelry, keepsakes, and gifts so they continue to reflect the love, meaning, and memories behind every piece. Below you’ll find everything you need to know — from care instructions to delivery details.

💖 Jewelry Care & Materials

Our jewelry is designed to be worn, loved, and cherished every day. With just a little care, your favorite pieces will stay radiant for years to come.

✨ Care Tips

  • Our jewelry can handle everyday wear — even in the shower or pool — but dry it afterward with a soft cloth.

  • Clean occasionally with plain soap and water, and gently dry to restore its shine.

  • Avoid harsh chemicals, perfumes, and cleaning products.

  • Store jewelry separately in a dry, soft-lined box to prevent scratches or tarnish transfer.

💎 Materials

All The Moments to Love jewelry is crafted from 316L surgical-grade stainless steel, known for its durability, shine, and hypoallergenic properties.
Many pieces are finished with 14k white gold or 18k yellow gold using a premium electroplating process that resists rubbing and flaking.

🌸 Allergy-Friendly

316L stainless steel is low-nickel and safe for most skin types.
For extra peace of mind, choose our 14k or 18k gold-finished pieces, which are non-reactive and perfect for sensitive skin.

✨ Caring for Your Acrylic Keepsakes

Our acrylic plaques are designed to display meaningful messages and memories — and with proper care, they’ll shine beautifully for years to come.

💡 Care Tips

  • Remove the protective film before display.

  • Clean monthly using a soft, damp microfiber cloth — no paper towels or alcohol-based cleaners.

  • For stubborn spots, use a mild soap solution and dry thoroughly.

  • Avoid direct sunlight to prevent fading.

  • Store in a cool, dry place away from heavy or sharp objects.

✨ With a little love and care, your acrylic keepsake will keep shining — just like the moment it celebrates.

🎁 Packaging & Gift Presentation

Every Moments to Love order arrives beautifully packaged and ready to gift.

  • Luxury LED Gift Boxes illuminate your jewelry the instant they’re opened, creating an unforgettable reveal.

  • Acrylic Plaques are nestled securely in protective foam with their LED base, ensuring safe delivery and an elegant presentation.

  • All packaging is crafted to reflect the emotion and care behind your purchase.

📦 Shipping & Delivery

We’re just as excited as you are for your order to arrive!

  • Orders are typically processed within 1–3 business days.

  • Most deliveries arrive within 5–10 business days, depending on location.

  • Tracking information is emailed as soon as your order ships.

  • Each item is carefully inspected and securely packaged for safe delivery.

🔁 Returns & Exchanges

We want you to love every piece you receive.

  • If your item arrives damaged or defective, contact us within 30 days for a replacement or refund.

  • Personalized items are not eligible for return unless there is an issue with quality or craftsmanship.

  • Please reach out to our team — we’re always happy to help make things right.

📩 Email: contact@themomentstolove.com

💌 Contact & Support

We’re here to help with questions, special requests, or custom designs.

Email: contact@themomentstolove.com
Hours: Monday–Friday, 9 AM – 5 PM CST
Social Media:
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